GTC & ASS
– Delivery times vary between 2 and 5 working days (sent by colissimo), in metropolitan France.
– Between 5 and 10 days in Europe.
The product received presents a defect or you wish to change the size?
At CityRideuz, as from the date of reception of your parcel you have 14 days to carry out a free return (the postmark being taken as proof) if you follow the indications below. Attention: the returns are offered by CityRideuz only in France and in Belgium, the returns since other countries are with the load of the customer.
Attention we only accept returns in the following cases:
1. Proven defect (broken zip, torn fabric, etc.)
2. The size does not suit you and you wish to change it.
In all cases, the products must be returned in their original condition (packaging etc.) and in perfect condition for resale. They must not have been worn, washed or damaged. All goods will be inspected upon receipt.